POSITION SUMMARY
The Receptionist is responsible for receiving and directing visitors, vendors, clients, and customers to appropriate locations and parties. Notifies personnel of visitor arrival. May operate a single or multiple position telephone switchboard.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:

• Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner
• Performing related clerical work such as typing, filing, and sorting mail distribution
• Using applicable software programs to create inventories, letters, and other business-related documents
• Preparing shipping labels and ordering FedEx and UPS pickups and deliveries
• Providing administrative support when needed
• Managing and ordering office supplies
• May coordinate businesses lunches and other related duties
• Maintain the cleanliness and orderliness of the lobby and front conference room
• Performing other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Two years of reception experience (or equivalent customer related ability) preferred
• Prior administrative office management experience, preferred
• High school diploma or GED equivalent, must also be 18 years or older.
• Sound judgment, ability to think critically, including the ability to evaluate facts and data to draw conclusions, determine the downstream impact of decisions and associated risks.
• Ability to prioritize multiple tasks in a deadline-driven environment; strong sense of urgency and responsiveness.
• Excellent customer service, interpersonal, verbal and written communication skills
• Strong detail orientation and highly organized.
• Demonstrate patience and professionalism when interacting with both internal and external customers.
• Ethical, with a commitment to company values.
• Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The company is an Equal Opportunity Employer, drug-free workplace and complies with ADA regulations as applicable.